ABOUT THE PROJECT
What’s the idea behind the NUSHU project? We believe that children are every bit as interested in the world around them and have as much right to accurate information as adults. NUSHU makes being informed and developing critical thinking a fascinating adventure, one that inspires them children to discover, to learn and to investigate new things. In short, we want to give them a ‘magmatic’ time while they learn. In a world where children are bombarded with information from all sides, real and fake, turning the challenge of being informed into an exciting adventure seems to us our greatest contribution to improving society.
Why do you only cover international news? We live in a global world where what happens in one part of the planet affects everyone, therefore NUSHU is an international project that covers topics from this perspective. NUSHU’s mission is to understand what is happening in our world and, therefore, it travels from one place to another while investigating issues of broad interest.
Something very important happened this week and NUSHU hasn’t mentioned it. Why is that? NUSHU needs time to research the matter thoroughly and make reports for its species. NUSHU needs to illustrate it with pictures and to ask Earthlings to help. What’s more, NUSHU sometimes gets a little bit distracted preparing a magmatic 3D game for each news item or with conversations with the octopus Tulu and the opossum Zuko. We can’t help that! We think it’s more important to spend time on each report than to rush. Besides, R.I.T.A, its spaceship, would not let NUSHU do otherwise.
OUR PRODUCTS AND SERVICES
Where can I find NUSHU? Children from 8 to 12 can enjoy playing with NUSHU in and out of school with:
- - School service
The NUSHU schools service works by subscription, which gives access to all existing content and those that are published during the year. Each mission includes:
See the catalogue of all missions published.
- A downloadable PDF with two page comic strip adventure with AR character dialogue and game.
- A comprehensive teaching guide with topic information and suggested classroom activities.
- - Book
This 48 page book is presented as an adventure that includes several of AR most popular missions and lots of extra NUSHUs life and universe.
You can buy the book here. The NUSHU BOOK app is available at the Play Store (Android) and App Store (iOS).
This video gives an idea of what NUSHU missions are like.
Do I need a special device for the NUSHU AR EDU or NUSHU BOOK application? You can activate the NUSHU AR EDU or NUSHU BOOK application on any smart phones or tablets running Android (from version 2.3.1) or iOS (from iOS version 9.3) operating systems. Remember to switch on the camera and audio, and make sure you have adequate storage to be able to download the missions.
Can I activate Augmented Reality from my computer? Technically it is possible if you view the mission in PDF on the computer screen or look at it using a mobile or tablet. We recommend printing the missions for the best experience.
ABOUT THE SCHOOLS SUBSCRIPTION
Where do I start? Create your account. When we validate it, you will receive a message with your account details (user and password). In your profile you will find the list of missions that you can download. When you download the NUSHU AR EDU application from the Android and iOS stores you can activate the AR content.
Can I try the schools’ service for free? Simply sign up here and try two free missions “Marine pollution” and “Fake news” plus the introductory “Emergency Landing” adventure. You can download the PDFs for the comic from your profile as well as the associated teaching guides. You can also activate the augmented reality content of each mission.
What’s included in the subscription? Unlimited access to all previously published missions and to new ones that appear during the subscription period in both hardcopy and Augmented Reality activated through our NUSHU AR EDU application, as well as to teaching guides. Augmented Reality gives you access to dialogues and games.
You can subscribe to mission’s packages or individual missions. The packages of missions give unlimited access to all contents for a limited period of time. So, for example, you can have a subscription for three months or another one for one year. One-year subscriptions are by default automatic renewal but you can cancel it at any time from your profile.
To know which missions are available, you can download the missions’ catalogue.
What payment methods are available? You can pay by bank transfer or by card. For both transactions, we use the Stripe platform for secure payments. Minushu never saves the bank account or card information.
Payment by bank transfer You can pay by bank transfer directly from our platform if you are in any of the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Luxembourg, Portugal, Spain or the Netherlands. Click on the Bank Account tab when you choose the subscription plan and complete the form. The service will be activated as soon as the payment arrives. The renewal will be made in the same account.
How can I get an invoice? When you pay you have the option to fill in the form for the creation of the invoice. When we receive the notification we proceed to create it and send it to the email of your account. If you didn’t complete the information when you made the payment, simply send us an email, to firstname.lastname@example.org, with your tax details and the email you used to subscribe.
How can I cancel an active subscription? You can cancel it at anytime from your profile. When you cancel a subscription it will not be automatically renewed, but you can access to the content until the end of the subscription period. You can check the period of your subscription in your profile.
I can’t access my account. To log into your account, you must first receive the verification e-mail.
I can’t change my data. Make sure you have cookies enabled. If not, you won’t be able to make changes. It can also happen if you're using your browser's incognito mode.
I’ve paid a subscription giving my IBAN. I could access to the missions but now I can’t access anymore. In Minushu we activate the service when we received a notification that someone has put their bank account data, but If the bank transfer is rejected by Stripe, the service will be automatically disabled.
The system can take up to 14 days to verify that the payment was successful or notify that it has failed. Therefore, you may have lost the access to the service. Send us an email to email@example.com if you want to check the status of your account. Tell us the email with which you signed up.
I can’t download the missions. Make sure you have your device's storage permission enabled.
If you have a subscription activated check that you have access to the mission you want to download.
Everything is black. I can’t see anything. Make sure you have the camera turned on. The NUSHU AR EDU app needs to have specific permission to use the camera and it’s easy to forget to enable it.
I can’t see NUSHU. NUSHU likes natural light. Make sure you have enough light and that the Lavonic dialogue boxes can be seen. Focus on them and wait a little. If you still can’t see anything, remove the device, shake it and refocus. If you still have the same problem, it’s possible that there was an error in the download. Check that you have storage permission enabled. If not, enable it and download the application and the mission again.
The app stopped working. That’s dreck! It's strange, but if it happens, close the application correctly and re-open it.
The NUSHU AR EDU /NUSHU BOOK app is very slow. Make sure you don’t have too many applications open at once. If so, it can be a bit slow. The speed will always be determined by the capacity of the device and the memory that the applications need.
Why can’t I download the missions? They appear disabled. If they are deactivated it is because either you have not entered your user account details correctly or you haven’t activated the payment subscription, depending on which profile you have.
The game has stopped. It is possible that if move your device too far away from the paper to see the 3D really well, you end up focusing your device on both codes or Lavonic messages at once. This creates a problem in the system and the game has difficulty restarting.
I do not understand what the game is about. Before start playing you can check out the tutorial that accompanies each game. The teachers’ guides (included in the schools’ service) have the instructions for each game .
The 3D comes out back to front. Move the camera away from the marker and refocus it. Sometimes, if the light is poor or the perspective is faulty, NUSHU comes out back to front. Poor little Lavonic!
If your question is not answered on this page, email firstname.lastname@example.org and we will get back to you as soon as possible.